Twitter policy

Content:

The @DMWGroup Twitter account is managed by a handful of DMW management consultants on behalf of colleagues across the whole company.

We may occasionally use some automation (such as tools which generate tweets from RSS feeds) but intend that this will not dominate the messages posted.

If you follow us, you can expect between 2-10 tweets a week covering some or all of the following:

Alerts about new content on our other digital channels. In particular our four Service lines:

  • Strategy and Innovation
  • Successful Delivery
  • Optimised Operations
  • Information Security
  • Invitations to provide feedback on specific issues on which we are consulting
  • Information from our Director’s about what they’re doing
  • Occasional live coverage of events

Following:

If you follow @DMWGroup we will not automatically follow you back. This is to discourage the inappropriate use of direct messaging, avoiding resource time being wasted by dealing with spam handling and so that you can easily identify other key Twitter users that we think are relevant to our industry and in who we follow. However, being followed by @DMWGroup does not imply endorsement of any kind.

Availability:

We will update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@Replies and Direct Messages:

We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.

The DMW Twitter team reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in DMW Group.

The usual ways of contacting us for official correspondence are detailed in the contact us section of our website. (http://www.dmwgroup.com/contact-us)