Is your Disaster Recovery capability up to the test?
With recent high-profile IT system failures in the news, disaster recovery (DR) has been getting more attention in every large IT organisation. Although disaster recovery is often seen as an afterthought, it is one of those areas in IT where preparation, continuous improvement and building the right habits and culture in delivery and operations teams is key. Is your company one of those that is struggling to create, maintain and execute a comprehensive disaster recovery plan? Below are some common mistakes organisations make in developing their DR strategy:
Focusing on technology only: Many organisations focus on the technological considerations and steps of disaster recovery only. Disaster recovery is largely an orchestration exercise tying together locations, people, processes, technology and suppliers to restore business operations. Technology is a big part of that but not the only aspect you should consider.
Lack of regular, end-to-end testing: Disaster recovery is sometimes seen as a fire and forget exercise. Several releases later, with the addition of a few key systems to a solution landscape, even the best DR plans are woefully out of date. Nurturing the right culture in your organisation and instilling the value of regular (usually yearly) end-to-end disaster recovery tests to maintain a DR capability is important.
Siloed approach to recovery: Disparate, uncoordinated teams without a central command and control function to join them up and take fast and informed decisions will lead to delays recovering your business services. Having a clear path and steps from detecting an incident, triaging, issuing communications, staff rotas, decision gates etc. enables multiple teams to act quickly and decisively during a DR event.
Overcomplicated/overengineered solutions: The simplest solution that meets your requirements is often the best. Having the option to use stop-gap measures such as moving people to different offices or falling back on old business processes may very well be the best course of action. Business continuity and DR plans should work hand in hand with a mix of technology and non-technology solutions while considering business impact on a service by service basis.
DMW Group has extensive experience helping complex IT organisations to understand and remediate their disaster recovery capabilities. If you’re still wondering whether your organisation has a fit for purpose and fit for use disaster recovery capability, please contact us to understand how we can help you meet your disaster recovery requirements and regain confidence that your business will be able to recover business operations.