HM Revenue & Customs

DMW was engaged to structure a programme to upgrade and rationalise IT infrastructure following the merger of two large government departments.  This was a key enabling programme necessary for the ambitious cost reduction and service improvement objectives to be realised.  The DMW team:

• Established the overall programme organisation, budgets and business case
• Provided programme management of the Data Centre Transformation Programme, including:
  • Fit out and expansion capacity at a Tier 3 facility
  • Development of plans to rationalise 9 data centres to 2 Tier 3 facilities, with a separate Development/Test site
  • Server consolidation and virtualisation
  • Rationalisation of database, storage and backup services
  • Demonstrating a proof of concept alternative to VME mainframes
  • Support for negotiation with the department’s outsourcing vendors
  • Migration of critical applications to the strategic data centres.

The programme completed successfully with the department’s critical applications transferred without disruption, infrastructure upgrades successfully deployed and resulting in over £50m savings.  In addition achieving the target for server consolidation significantly reduced electricity consumption and the consequent carbon footprint by around 5,500 tonnes of CO₂ a year (equivalent to the electricity consumption of c3,500 houses).